08 CONVERSATIONAL COMMERCE
WhatsApp Business Integration & Automation
Official WhatsApp Business Platform integrations for sales, support, notifications, payments, and automated customer journeys.
THE BUSINESS MANDATE
Turn WhatsApp into a governed business channel that responds faster, qualifies enquiries, and connects conversations to your operating systems.
OUTCOMES WHAT CHANGES
Qualified sales enquiries
Automated status updates
Unified conversation history
CAPABILITIES CONNECTED EXPERTISE
Designed as one operating system.
WhatsApp Business API setup
↗Chatbots and agent handoff
↗CRM and helpdesk integration
↗Transactional notifications
↗Catalog and payment journeys
↗Campaign workflow automation
↗APPROACH FROM AMBITION TO OPERATION
Evidence at every stage.
Map the conversation
We define customer intents, consent, templates, escalation rules, and the business outcome for each journey.
Connect the channel
WhatsApp is integrated with your website, CRM, support desk, payment flow, or internal systems.
Improve conversion
Conversation analytics reveal drop-offs, response quality, and the automations worth expanding.
Built on the official platform with clear opt-in, templates, human handoff, and measurable outcomes.